The role of the policy manual is to set boundaries in which sales associates can operate. Yet, many brokers either believe they don’t need one or are hesitant to draft specific policies for fear that they will impinge on associates’ independent contractor status. Box 1339 Jefferson City, MO 573.751.2628 Telephone 573.751.2777 Fax 800.735.2966 TTY.Ī comprehensive office manual functions as a one-stop spot where your managers, salespeople, and administrative staff can look for a how-to and a what-if. Real Estate Commission 3605 Missouri Boulevard P.O. The University of Missouri Business Policy and Procedure Manual (BPPM) contains system-wide policies and campus-specific regulations, guidelines and procedures. Have general rules in mind as you draft your own office policy manual.
I’ve also found that most salespeople prefer policies and procedures over a lack of them.Īdapt Policies for a Smooth-running Office. You can just refer to the manual, says Greg Herb, CRB, CRS®, president of Herb Real Estate in Gilbertsville, Pa. You don’t have to make decisions every time a situation comes up. A policy manual takes so much strain out of managing an office. The most self-directed salespeople will be more productive if they understand what’s expected of them. › Missouri Real Estate Office Policy Manual ► ►